Support

Questions, a bug, or an idea? Email support@lifehack.org. In Ringer, Settings › Send feedback fills in your app and iOS version for you.

An alarm didn't ring

• Open Ringer once. It re-checks your calendar every time it opens. iOS decides when it may check in the background, so a change made on another device just before the event may not have reached it yet.
• Check that Ringer is allowed to use Alarms and to read your calendars: Settings › Apps › Ringer.
• Ringer looks at events in the next 7 days by default. You can change that in Ringer's Settings.
• All-day events don't get alarms.

The ⏰ marker

• ⏰ Dentist rings at the event's own alert if it has one within four hours, otherwise at your default time.
• ⏰15 Standup rings 15 minutes before. ⏰0 Call rings at the start.
• A choice you make in Ringer wins over the ⏰ marker.

Ringer Pro

Ringer Pro is a one-time purchase on your Apple Account. On a new iPhone, open Ringer › Settings › Restore purchase. Refunds are handled by Apple at reportaproblem.apple.com.